CRM

How did Gucci, L'Oreal, and Sephora digitally transform customer service?

CRM Digital Transformation ECommerce Retail

The only way for a customer service representative to understand the overall customer status and purchasing activity online or offline is in the for...

Grant Kim

&- January 2021 &- 3279 views

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CRM

How did Gucci, L'Oreal, and Sephora digitally transform customer service?

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